Customer Programs Manager
Banking and financial services organizations are all about customer relationships. By connecting with customers and assisting alongside their financial journeys, these organizations become trusted partners. Building trust and confidence increases the share of wallet and lifetime value. To achieve that on a global scale, you need to leverage big data and predictive analytics. As customers […]
For public universities, metrics such as retention rate and graduation rate are important indicators for standing out in the competitive landscape. These success metrics are paramount to bringing in more students, making them successful, and continuing to grow a strong alumni network. One of the nation’s elite research universities, Florida State University (FSU) preserves, expands, […]
